February 1st, 2005
hey everyone...i just found this community and, let me tell you, i am very happy to have done so.
ive worked at a tcby in texas for the past 10 months, and my yogurt-serving career has definitley had its ups and downs.
so...what are your favorite (im sarcastic, i cant help it...) things customers consistently ask/or say to you?
some of mine are:
******when asked if when they said vanilla, if they wanted vanilla ice cream or frozen yogurt...(and i always point to the dipping cabinent and the taylor machines) "uhh i dont know, whats the difference?"
******when asked if they would like the small, regular, or large serving of yogurt/ice cream in their waffle cone..."just give me whatever fits in there." or "just give me that one." gahhhh, all three of the sizes fit in this cone...that is why i asked you. and i planned on giving you this cone...you asked for it, remember? that is why it is in my hand. duh.
******when people say "i want white chocolate mousse." and then look at you smugly, or turn around and start chatting with someone theyre with, or walk away to get a table or use the restroom...yeah, im not sure if you know this ma'am-sir but you have to tell me what you want me to put your yogurt in. unless of course you just want me to squirt the WCM into my cupped palm and hand it to you at the register...and even then i need to know approx. how much you want so i know how to charge you. kthanks.
those are just three of the things that annoy me the most...anyone got anymore?
i HATEhatehatehateHATE that crap about not telling you what they want it in .. or they'll say "small vanilla" and by default you go to make it in a cup, and they pinch a frickin fit and say "I WANTED A *CONE*.."
.. sorry lady/sir, my crystal ball is in the back because im not allowed to read it infront of customers .. therefore I HAD NO G-DING CLUE HOW YOU WANTED YOUR YOGURT DELIVERED TO YOUR PIEHOLE.
i cant stand when customers hand me back their sample cups.
or when customers tell me how much they hate a certain flavor .. how gross they think it is.
.. thanks, glad you enjoy it! be sure to come again!
when customers cant pronounce shiver/call it a blizzard/call it a "swirl this''[as read on the translite]/blech.
i know we're not ALL rocket scientists, but please. please please please, and thank you.
sigh. okay, im done being a bitter employee ;oX
EWW I HATE WHEN THEY HAND BACK TASTER CUPS!!! GROSS.
Or when they see how small a small shiver is (once you've started making it) and they then ask for a medium instead.
There are so many other things too.
yeah, used taster cups are disgusting...especially when the person sucks and slobbers all over them to get every last drop of yogurt out.
and sometimes, if they have the decency to hold on to their little sample cup, i later find them on the counter by the register, or on a table, or on the cake book stand.
we have a gazillion trash cans in the store. USE ONE.